Docs

Alerts & Notifications

Route critical events to the right channel - email, Slack, Telegram, Discord, or webhooks.

Events Worth Alerting On

Optimux ships with more than twenty alert types out of the box: CPU, memory, disk, swap and load thresholds, agent offline, maintenance events, uptime failures, slow response times, SSL grade drops, certificate and domain expiry, DNS record changes, RBL listings, open CVE counts, exposed ports, firewall changes, threat indicators, server audit score drops, pending updates, and more. Each type can be toggled on or off per project, so production noise does not leak into staging.

Notification Channels

Alerts go out through five channel types: Email, Slack, Telegram, Discord, and generic Webhook. Slack messages use rich Block Kit formatting with inline charts, email messages use HTML templates with the chart attached inline, and webhooks post a structured JSON payload to any URL you control. Every channel supports a one-click test so you can confirm delivery before real incidents fire.

Managed Alerts & Global Channels

Each project has its own notification channels. On top of that, the organization can define a set of global channels - handy when you run an operations team that needs visibility across every project. A per-project "Managed Alerts" toggle decides whether that project's events are forwarded to the global channels, so you can keep sensitive projects isolated while letting everything else flow to the on-call rotation.

Escalation, Acknowledgement & Recovery

On Business and Business Managed plans you can define escalation schedules - for example: email immediately, Slack after 10 minutes, Telegram after 30. The schedule stops the moment someone acknowledges the alert from the dashboard, and acknowledgement notes are visible to the rest of the team. When the underlying condition clears, Optimux automatically resolves the alert and sends a recovery notification through the same channels so the timeline is complete.

Alert Settings Page

The Alerts > Settings page is where you wire everything up: add notification channels, test delivery, toggle alert types per project, set the Managed Alerts flag, and configure your escalation ladder. Global SMTP for organization-wide email notifications and per-project SMTP (if you prefer to send from your own mail server) are configured here as well - SSL, STARTTLS, and unencrypted modes are all supported.

Security & Threats Reports